Privacy Policy
Effective Date: May 25, 2025
Last Updated: May 25, 2025
Version: 3.1
1.INTRODUCTION
Waddle Down Memory Lane LLC ("Waddle Down Memory Lane," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use any of our services (collectively, the "Services").
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please do not use our Services.
YOU MUST BE AT LEAST 18 YEARS OLD TO USE OUR SERVICES.
2. INFORMATION WE COLLECT
a. Personal Information
We collect personal information that you voluntarily provide, which may include:
Name
Address
Email address
Phone number
Payment information
Details related to your media submissions
This information is collected when you:
Contact us for support or inquiries
Place an order
Interact with our website or social media platforms
b. Non-Personal Information
We may collect non-personal information such as:
Browser type
IP address
Device information
Usage data (e.g., page visits, time on site)
3. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
To fulfill your orders and provide customer support
To communicate with you regarding your order and related updates
To send promotional emails or updates about our products (you may opt out)
To improve our website, services, and customer experience
To comply with legal obligations and enforce our Terms of Service
To detect and prevent fraudulent activities
4. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us recognize repeat visitors, remember preferences, and understand how visitors interact with our website.
You can choose to disable cookies in your browser settings, though this may impact functionality. For more information about cookies, visit www.allaboutcookies.org.
5. MEDIA OWNERSHIP AND USE
Your photos, videos, and other media remain your property. We do not claim any ownership over your content. We will not share, sell, or transfer your media to third parties except as described in this Privacy Policy. We store your files using industry-standard formats that ensure ease of access and backup. You retain full rights and control over your digital files.
6. INFORMATION SHARING AND DISCLOSURE
We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to:
Fulfill your order (e.g., payment processors, shipping carriers)
Comply with legal obligations
Protect our rights or enforce our policies
Respond to a legitimate governmental request or court order
Protect against liability or prevent fraudulent activity
Third-Party Service Providers
We may share your information with third-party vendors who provide services on our behalf, such as:
Payment processing
Cloud storage services
Shipping and delivery services
These third parties are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy.
7. DATA RETENTION
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. Media files are stored electronically for 90 days at no charge. After that period, an annual $20 cloud storage fee applies. If you choose not to pay this fee, your files may be deleted after a 30-day grace period.
8. YOUR RIGHTS AND CHOICES
You have the right to:
Access and update your personal information
Request deletion of your data (subject to any legal retention requirements)
Opt out of marketing communications
Request a copy of your data in a portable format
To exercise these rights, please contact us using the information provided in Section 11.
9. SECURITY
We use commercially reasonable measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Data Breach Notification
In the event of a data breach that affects your personal information, we will notify you promptly as required by applicable law, including North Carolina's Identity Theft Protection Act.
10. CHILDREN'S PRIVACY
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately so we can take appropriate steps to remove such information.
11. INTERNATIONAL USERS
Our Services are hosted and operated in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our Services, you consent to the transfer of your information to the United States.
12. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website, with the updated "Last Updated" date. Material changes will be communicated to you via email if we have your contact information. We encourage you to review this policy periodically.
13. CONTACT US
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Waddle Down Memory Lane LLC
Email: support@waddledown.com
Mail: 1055 Tide Ridge Drive, Holden Beach, NC 28462
Phone: 704-208-9711
14. ELECTRONIC CONSENT
By checking the box indicating your acceptance of this Privacy Policy or by using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. You acknowledge that clicking the acceptance box constitutes your electronic signature and represents your agreement to these terms.